This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.
If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 14 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.
Custom and personalized products are made just for you, they are not returnable.
All custom orders are final and are not eligible for returns. e-patches.com products are fully warranted to the original owner against defects in materials and workmanship for the lifetime of the product, but does not include dissatisfaction due to custom designs. Requests for changes or additional customization or alterations can not be made for custom products.
For custom embroidered patches we would accept returns if the product does not match to design provided to customer and accepted by customer.
Returns to be send to:
Pilkarska 14, Skorzewo
60-185 Poznan, PL